Quick and concise answers to some of the most frequently asked questions about Comet. Find out more about the wallet’s features, functionality, and policies to help you get the most out of your Web3 experience.
Comet is a digital self-custodial wallet that lets you hold, send, receive and swap digital assets and access dapps across Web3. Without any middleman.
To install Comet, you can visit cometwallet.io and click on the install button on the homepage.
Alternatively, you can install the Comet browser extension directly via the Chrome Web Store. Once you have installed the extension, you can immediately create a new wallet or import an existing one to start managing your digital assets.
No. However, the main purpose of Comet is to manage your digital assets and their transactions. So, without cryptocurrency, there isn’t much entertainment for you.
That said, you don’t need any cryptocurrency to install Comet or create a wallet. You can also experiment and try out the wallet’s features using the testnet environment and faucet tokens.
You can claim Vechain (VET) testnet/faucet tokens here.
To get cryptocurrencies in your Comet wallet, you can receive them from someone else or purchase them from a cryptocurrency exchange.
You can also send crypto from another wallet you own to your new Comet wallet. You simply can do this by copying your unique public address from Comet and pasting it into the sending address field in your existing wallet or exchange.
Once the transaction is complete, you’ll be able to manage your digital assets in your new Comet wallet.
You can also experiment and try out the wallet’s features using the testnet environment and faucet tokens.
You can claim Vechain (VET) testnet/faucet tokens here.
Yes, you can import an existing digital wallet into Comet using a few different methods.
You can import your wallet using a .json file that contains your encrypted private key. Alternatively, you can import your wallet using your seed phrase or private key directly.
Simply select the option to import or restore an existing wallet and follow the prompts on the screen. This allows you to manage all of your digital assets and existing wallets in one place.
Be aware that Comet currently only supports vechain.
The amount of wallets you can create or import with Comet is unlimited.
A custodial wallet is a wallet where a third party holds your private keys and manages your assets on your behalf. (Not your keys, not your crypto)
In contrast, a non-custodial wallet like Comet allows you to hold your own private keys and manage your assets yourself. (Your keys, your crypto)
A browser extension is a type of add-on or plugin (a software component) that adds functionality to a web browser.
In the case of the Comet browser extension, it’s an easy gateway to your wallet and allows you to manage your digital assets and interact with Web3 applications from within Google Chrome.
Yes, Comet is available as a browser extension for the Google Chrome browser. This means you can use Comet on any computer that has Google Chrome installed.
Simply visit the Google Chrome Store and install the Comet browser extension to get started.
At this time, Comet is only available as a browser extension for the Google Chrome browser. This means that it cannot be used on mobile phones, tablets, or other devices.
We are always looking for ways to improve and expand the functionality of Comet, and we may offer additional options in the future.
Comet does not have its own token, but it is a crucial component of the Safe Haven ecosystem. The Safe Haven ecosystem is powered by SHA, the Safe Haven token.
Although SHA currently has no direct utility in Comet, you can use Comet to securely store SHA and conduct transactions with it.
As we continue to develop and enhance the functionality of Comet, we may introduce new features that provide additional utility for SHA within the wallet.
Rest assured that we remain committed to delivering value and convenience to the Safe Haven ecosystem and its community.
Certainly! You can easily try out Comet without using real assets by using the testnet environment and faucet tokens. While you technically don’t need cryptocurrency to use Comet, the primary purpose of the wallet is to manage digital assets and their transactions.
So, on the testnet, you can experiment with Comet’s features using faucet tokens, which are free tokens that simulate the functionality of real cryptocurrencies.
This way, you can familiarize yourself with the wallet’s features and interface before using it with real assets.
You can claim Vechain (VET) testnet/faucet tokens here.
Comet currently supports vechain and VIP180 tokens.
We are also planning to integrate Ethereum, BNB Chain, Polygon, and other EVM compatible blockchains in the future.
Comet currently supports vechain and VIP180 tokens.
By default SHA, VET and VTHO are visible.
You can also add custom tokens to your Comet wallet by entering their contract address. This means you can manage any token on the vechain blockchain that is not visible in Comet by default.
We are also planning to integrate tokens from Ethereum, BNB Chain, Polygon, and other EVM compatible blockchains in the future, as well as NFTs.
At the moment, Comet does not support hardware wallets like Ledger or Trezor.
But, if you have a SafeKey Pro, you can use it as a secure cold storage device and create encrypted backups of your private keys and seed phrases via Inheriti®.
We are always exploring ways to enhance the security of our wallet and will consider adding support for hardware wallets in the future.
If you want to exchange your tokens for other tokens, you can use a decentralized exchange (DEX) directly from your Comet wallet, or bridge your tokens to another chain via SafeSwap.
If you want to exchange your tokens for fiat currency, you need to send your tokens to a centralized exchange that supports fiat withdrawals, or use a fiat off-ramp service.
It’s important to note that Comet does not support direct token-to-fiat exchanges.
Yes, you can add custom tokens to your Comet wallet by entering the token contract address. This will allow you to manage any token that is based on the vechain blockchain.
It’s important to note that adding custom tokens requires some technical knowledge and can be risky if the token is not properly verified. Therefore, we recommend that you only add tokens from trusted sources.
You can add custom tokens via your wallet settings > Tokens > Add custom token.
A public wallet address is a unique identifier that allows other users to send tokens to your wallet.
In the blockchain world, public addresses are generated through complex algorithms that ensure their uniqueness and security. Comet uses the same principles to generate a public wallet address for you when you create a new wallet.
You can share your public address with others to receive tokens or use it to send tokens to your own wallet from another wallet or exchange.
To receive tokens in your Comet wallet, share your public wallet address with the sender. You can find your wallet address on the wallet’s start screen or by clicking on the “Receive” button in the Comet wallet interface.
To send tokens from your Comet wallet, click on the “Send” button in the Comet wallet interface and enter the recipient’s wallet address and the token amount.
Be careful to double-check the recipient’s address and the token and token amount you’re sending, as there is no way to reverse a transaction once it has been sent.
It’s important to always take extra caution when sending tokens to avoid any mistakes or losses. Please note that we cannot retrieve lost tokens, as you have full control over your own Comet wallet.
Comet does not charge any additional transaction fees.
Of course, the blockchain network that your tokens are on may require transaction fees, also known as gas fees. These fees are necessary to process and validate transactions on a blockchain network.
You will be prompted with the gas fee amount before approving a transaction.
While Comet does not currently have a built-in swapping feature, you can connect your Comet wallet to the SafeSwap platform to swap tokens from one blockchain to another.
It’s important to note that SafeSwap only allows for 1:1 token swaps from one blockchain to another and only supports tokens that are listed on the platform.
If you want to exchange or trade your tokens for other tokens, you will need to connect your Comet wallet to a decentralized exchange (DEX).
Not yet. At this point, Comet does not support managing NFTs. However, we are planning to introduce support for NFTs soon, starting with vechain and then expanding to other EVM-compatible chains.
A dapp, or decentralized application, is a software application that runs on a decentralized network such as a blockchain. Unlike traditional applications, dapps are not controlled by a central authority and are instead governed by the rules and protocols of the network.
DeFi, or decentralized finance, is a category of dapps that provide financial services using blockchain technology. DeFi applications aim to provide more accessible, transparent, and inclusive financial services, such as lending, borrowing, trading, and investing, without intermediaries like banks or brokerages.
Keeping your private key and seed phrase safe is crucial for securing your funds.
Use Inheriti® to create decentralized data backups and digital inheritance plans, ensuring that your private key and seed phrase are securely stored and can be passed on to trusted individuals if needed.
Avoid storing them on your computer or sharing them with anyone, and be cautious of phishing attempts.
Yes, creating backups of your Comet wallet is essential for security. You can export your wallet using a few different methods.
You can export your wallet using a .json file that contains your encrypted private key.
Alternatively, you can export your wallet using your seed phrase or private key directly. Simply go to your wallet settings and click “export wallet”, then follow the instructions on the screen.
Securely store the exported file, seed phrase, or private key in multiple safe locations.
You can also use Inheriti® to create decentralized data backups and digital inheritance plans for added security.
Yes, you can make your Comet wallet inheritable by utilizing Inheriti®.
Inheriti® allows you to create digital inheritance plans to pass on your wallet information securely, ensuring your funds are managed according to your wishes.
Token allowances grant specific smart contracts or dapps permission to spend a designated amount of a particular token from your wallet without needing your direct approval for each transaction.
DApp permissions define the level of access a decentralized application (dapp) has to your Comet wallet. They may include read access, transaction approvals, or token transfers. Always review and grant permissions judiciously.
Your Comet wallet password is used to unlock and access your wallet.
The private key is a unique cryptographic key that allows access to your wallet and funds.
The seed phrase, also known as a recovery phrase, is a list of words that can generate your private key. It’s crucial for wallet recovery and should be kept secure.
Utilize Inheriti® to securely store and manage your seed phrase.
Be cautious and verify sources before sharing any wallet information or sending funds. Never share your private key or seed phrase. Never!
Avoid suspicious links, emails or requests for your private information.
Only use official channels and applications, and regularly update all your software.
Use well-known and trusted dapp platforms only.
Verify the website URL, look for reviews or recommendations, and use browser extensions that warn against malicious websites.
Always exercise caution and don’t interact with untrusted sources.
If your tokens aren’t appearing in your Comet wallet, make sure you’re connected to the correct network (e.g., Mainnet or Testnet).
Additionally, check if the tokens were sent to the correct wallet address associated with your Comet wallet.
Also, by default only a few tokens are visible inside your Comet wallet, so it’s possible you need to add your token as a custom token first.
You can add custom tokens via your wallet settings > Tokens > Add custom token.
Unfortunately, transactions on the blockchain are irreversible.
If you’ve sent tokens to the wrong address, there’s no way to retrieve them. Always double-check the recipient’s address before confirming a transaction.
Transactions can fail for various reasons, such as insufficient funds or network congestion. Ensure you have enough balance for the transaction.
If the issue persists, contact our support team for further assistance.
If you’ve lost your Comet wallet password, unfortunately, there’s no way to recover or reset it. It’s important to keep your wallet credentials securely stored.
Please note that Comet wallet is self-custodial, and wallet recovery is not possible without the original seed phrase or private key.
Make sure to follow any backup or security procedures you might have set up during the initial wallet setup.
To enhance the security of your wallet, use Inheriti® to create decentralized data backups and digital inheritance plans for your credentials.
Losing your private key or seed phrase means losing access to your wallet and its funds. It’s crucial to keep this information secure.
Unfortunately, without these, there’s no way to recover your wallet or its contents.
For an added layer of security related to your seed phrase and private key, consider using Inheriti® to create a secure and decentralized data backup or digital inheritance plan.
We appreciate your vigilance!
If you’ve encountered a bug, please report it to our support team by reaching out via our contact page.
Provide details about the issue, steps to reproduce, and any other relevant information that can help us address and resolve the bug promptly.
If you need support or assistance, you can contact our support team via our contact page.
We aim to respond to support requests within 48-72 hours.